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Home › Books › BCOM 10: Business Communication
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Book Info
PublisherCengage Learning
PublishedJan 1, 2020
Edition10th
ISBN-13978-0357033784
ISBN-100357033789
LevelUndergraduate
Business Communication

BCOM 10: Business Communication

By Carol M. Lehman, Debbie D. DuFrene

About This Book

BCOM 10 is a business communication textbook that focuses on the development of professional communication skills, including writing, speaking, and digital communication strategies in a modern business environment.
Book Review | Amerbach
BCOM 10: Business Communication serves as a comprehensive resource for students navigating the complexities of professional interaction in the contemporary workplace. The book is structured to address the fundamental pillars of business communication, ranging from the mechanics of effective writing to the nuances of interpersonal and digital engagement. By integrating theoretical frameworks with practical application, the authors provide a structured approach to developing professional competence. A notable characteristic of this book is its emphasis on the evolving nature of communication technology, ensuring that readers are equipped to handle modern challenges such as virtual collaboration, social media usage, and the ethical implications of digital correspondence. The content is organized to facilitate a logical progression of skills, starting with foundational communication principles and moving toward specialized applications like report writing, presentation delivery, and employment communication. The inclusion of real-world examples and case studies allows students to observe how communication strategies are applied in diverse organizational settings. This approach helps bridge the gap between academic study and professional practice, providing a clear roadmap for students to refine their own communication styles. The book is particularly well-suited for undergraduate business curricula, where the focus is on preparing students for the demands of the workforce. Its clear, accessible language and systematic organization make it an effective tool for both classroom instruction and independent study. From an Amerbach perspective, this book occupies a significant place in business education by balancing traditional communication theory with the practical demands of the modern, technology-driven office. It provides a reliable foundation for students who need to master the art of professional discourse, ensuring they are prepared to communicate effectively across various media and professional contexts.

Academic Use

Business Communication courses

Who Is It For?

Undergraduate business students and professionals seeking to improve workplace communication skills.

Table of Contents

  1. Part 1: Foundations of Business Communication. 1. Professionalism: The Foundation of Business Communication. 2. Communication Strategy. 3. Communication Technology. Part 2: The Writing Process. 4. Planning Business Messages. 5. Organizing and Drafting Business Messages. 6. Revising Business Messages. Part 3: Correspondence and Reports. 7. Routine Messages. 8. Persuasive Messages. 9. Bad-News Messages. 10. Report Basics. 11. Proposals and Formal Reports. Part 4: Oral and Employment Communication. 12. Professional Presentations. 13. Employment Communication.
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