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Home › Books › BCOM Business Communication
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Book Info
PublisherCengage Learning
PublishedJan 1, 2023
Edition11th
ISBN-13978-0357715697
LevelUndergraduate
Business Communication

BCOM Business Communication

By Carol Lehman, Debbie DuFrene, Robyn Walker

About This Book

BCOM Business Communication provides a concise, student-centered approach to professional communication, focusing on the essential skills required for success in the modern workplace. The book covers foundational concepts including communication theory, writing strategies, digital communication, and professional presentation skills, emphasizing the importance of audience analysis and ethical considerations in business interactions.
Book Review | Amerbach
BCOM Business Communication serves as a comprehensive guide to the multifaceted nature of professional discourse in contemporary business environments. This book systematically addresses the core competencies necessary for effective communication, ranging from the mechanics of professional writing to the nuances of interpersonal interaction and digital media usage. By integrating theoretical frameworks with practical application, the book provides a structured roadmap for students to navigate complex communication challenges. A notable characteristic of this work is its emphasis on the strategic nature of communication, where the authors consistently highlight how audience analysis, purpose, and medium selection influence the efficacy of a message. The scope of the book is broad, covering traditional business correspondence, report writing, and oral presentations, while also incorporating modern developments such as social media, virtual collaboration, and the ethical implications of digital communication. The organization of the material is designed to facilitate learning, with clear learning objectives and pedagogical features that reinforce key concepts. The authors maintain a focus on clarity and conciseness, reflecting the very skills they advocate for in professional settings. The book is particularly well-suited for undergraduate business curricula, providing a balance between foundational theory and the practical, real-world skills required by employers. It avoids unnecessary complexity, instead prioritizing the actionable knowledge that students need to transition successfully into the workforce. From an Amerbach perspective, this book occupies a significant place in business education by bridging the gap between academic study and professional practice. It is a reliable resource for instructors seeking a streamlined yet thorough approach to teaching communication, and it serves as a valuable reference for students as they develop their professional voices. By grounding its instruction in the realities of modern business, the book ensures that readers are equipped to handle the diverse communication demands of their future careers.

Academic Use

Business Communication courses

Who Is It For?

Undergraduate business students and professionals seeking to improve workplace communication skills.

Table of Contents

  1. Part 1: Foundations of Business Communication. 1. Professional Communication in a Digital, Global World. 2. Collaboration, Interpersonal Communication, and Business Ethics. Part 2: The Writing Process. 3. Planning Business Messages. 4. Organizing and Drafting Business Messages. 5. Revising and Proofreading Business Messages. Part 3: Correspondence and Reports. 6. Routine Messages. 7. Persuasive Messages. 8. Negative Messages. 9. Report Writing. Part 4: Employment Communication. 10. Job Search, Resumes, and Cover Letters. 11. Interviewing and Following Up. Part 5: Oral and Digital Communication. 12. Professional Presentations. 13. Digital Communication and Social Media.
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