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Home › Books › Operations and Supply Chain Management
Operations and Supply Chain Management
Book Info
PublisherMcGraw-Hill Education
PublishedJan 1, 2020
Edition16th
ISBN-13978-1260238884
ISBN-101260238881
LevelUndergraduate
Operations Management

Operations and Supply Chain Management

By F. Robert Jacobs, Richard B. Chase

About This Book

This textbook provides a comprehensive overview of operations and supply chain management, covering key concepts such as process analysis, quality management, supply chain strategy, and logistics. It integrates both theoretical frameworks and practical applications to explain how organizations manage the flow of goods and services.
Book Review | Amerbach
Operations and Supply Chain Management, in its 16th edition, serves as a foundational resource for students exploring the complexities of modern business operations. The book is structured to guide the reader through the essential components of the field, beginning with the strategic role of operations and moving into the technical aspects of process design, quality control, and supply chain integration. By balancing quantitative analysis with qualitative management strategies, the book provides a holistic view of how firms create value in a globalized economy. A notable characteristic of this edition is its emphasis on contemporary issues, including the impact of digital transformation, sustainability, and the increasing reliance on data-driven decision-making within supply chain networks. The authors utilize a pedagogical approach that combines clear conceptual explanations with illustrative examples, allowing students to bridge the gap between abstract theory and real-world application. The scope of the work is broad, covering both manufacturing and service sectors, which ensures that the material remains relevant to a diverse range of business environments. The organization of the chapters facilitates a logical progression of learning, starting from basic process fundamentals and advancing toward more complex topics such as lean systems, inventory management, and global supply chain strategy. This structure makes the book particularly effective for use in core undergraduate business courses where a comprehensive introduction to the field is required. The inclusion of case studies and practical exercises further supports the learning process, encouraging students to apply analytical tools to solve operational problems. From an Amerbach perspective, this book occupies a central position in the academic study of operations management. It is well-suited for students who require a rigorous yet accessible introduction to the field, providing the necessary vocabulary and analytical framework to understand how organizations optimize their internal processes and external partnerships. Its longevity and consistent updates reflect its status as a reliable standard for academic instruction in business schools, offering a stable foundation for further specialization in logistics, procurement, or operations research.

Academic Use

Core curriculum for business administration and operations management courses.

Who Is It For?

Undergraduate students pursuing degrees in business, management, or industrial engineering.

Table of Contents

  1. Part 1: Strategy, Products, and Capacity. 1. Operations and Supply Chain Management. 2. Strategy and Sustainability. 3. Product Design. 4. Strategic Capacity Management. 5. Projects. Part 2: Manufacturing and Service Processes. 6. Manufacturing Processes. 7. Service Processes. 8. Sales and Operations Planning. 9. Material Requirements Planning. 10. Quality Management. 11. Inventory Management. 12. Lean Supply Chains. Part 3: Supply Chain Processes. 13. Global Sourcing and Procurement. 14. Logistics, Distribution, and Transportation. 15. Forecasting. 16. Operations Consulting.
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